AI Model Place: Frequently Asked Questions

Find answers to common questions about buying and selling AI models on AI Model Place. Get started with our marketplace and join the AI revolution!

For Sellers / Designers

How much money do I get for each of my items sold?

You earn a royalty of 60% to 85% for each item sold, depending on your seller tier and the pricing structure you set.
How does it work?

Sign up, upload your AI models, set your prices, and reach buyers through our platform. We handle payments and provide a secure environment for transactions.
How often do I get payments?

Payments are processed monthly, provided your earnings meet the minimum payout threshold. You can choose your preferred payment method during setup.
How can I send my PayPal or banking details to you?

Add your payment details securely in your seller account settings. We support PayPal, bank transfers, and other methods depending on your region.
Can I start selling my products if I do not have a PayPal account and cannot use Moneybookers or WebMoney, etc., either?

Yes, we offer alternative payment methods like direct bank transfers. Contact support to set up a suitable option for your region.
Why was my product deleted?

Products may be removed if they violate our quality standards, terms of service, or contain copyrighted material. You’ll receive a notification with details if this occurs.
How do I track my sales?

Use your seller dashboard to monitor sales, view detailed reports, and track earnings in real-time.
Can I remove/edit my items?

Yes, you can edit or remove your items from your seller dashboard at any time, provided they comply with our policies.
Can I change my nickname?

You can request a nickname change through your account settings, subject to availability and approval.
What should I do to start selling my products?

Create an account, complete your seller profile, upload your AI models, and set your pricing to start selling.
I need FTP access to upload my products, what should I do?

FTP access is not currently supported. Use our web-based uploader, which is secure and user-friendly for all file sizes.
How soon can my product appear in the catalogue?

Products are reviewed within 1-3 business days. Once approved, they appear in the catalogue immediately.
How can I increase the sales of my products?

Optimize your product listings with clear descriptions, high-quality previews, and competitive pricing. Promote your models via social media and engage with buyers.
Uploading Error!

Check your file format, size, and internet connection. If issues persist, contact support with error details for assistance.
Badge Icons

Badge icons are awarded for achievements like high sales or quality reviews. They’re displayed on your profile to boost credibility.
Do you provide Chargeback Protection for your sellers?

Yes, we offer chargeback protection to safeguard your earnings. Disputes are reviewed, and legitimate sales are protected.

For Buyers

Do you offer any discounts for your buyers?

Yes, we offer seasonal discounts, bulk purchase deals, and loyalty rewards. Check our promotions page for current offers.
Do you provide Money Back Guarantee?

Yes, we offer a 30-day money-back guarantee if the model doesn’t meet the advertised specifications or quality standards.
Do I need to be a registered member to buy products?

Yes, a registered account is required to purchase products, ensuring secure transactions and access to your downloads.
How can I pay for an item?

You can pay via PayPal, credit/debit cards, or other supported methods. Select your preferred option at checkout.
What payment systems do you support?

We support PayPal, major credit/debit cards, Apple Pay, Google Pay, and bank transfers in select regions.
How soon can I receive the item I've bought?

Downloads are available instantly after payment confirmation, accessible from your account dashboard.
How soon can your Support Dept. respond to my ticket?

Our support team typically responds within 24 hours, with priority given to urgent issues.
If I'm buying 3D Models on 3DExport and I need the 3D model in a different format, what should I do?

Contact the seller to request a different format. If unavailable, our support team can assist with conversion options.
Why can’t I buy items via my free email account?

For security reasons, we require verified email accounts. Free email accounts may need additional verification to proceed.